Privacy Policy

Your privacy matters to us.

Shutriva is committed to handling personal information responsibly and transparently. This policy explains what information we collect, how we use it, how long we keep it, and the rights you may have when using the Shutriva website and services.

September 6th 2026

1. Information we collect

We may collect information such as your name, business name, email address, phone number, country, trial signup details, account information, booking-related information, and basic technical data such as device type, browser type and IP address.

2. How we use your information

We may use your information to create and manage accounts, process trial registrations, provide Shutriva services, send important service notifications, respond to support requests, manage subscriptions, improve the website and app, prevent misuse and meet legal obligations.

We do not sell your personal information.

3. Cookies

Shutriva may use cookies or similar technologies to support website functionality, remember preferences, measure website traffic and understand how visitors use the site.

Where required, non-essential cookies will only be used with consent.

4. Third-party services

Shutriva may use trusted third-party providers for services such as website hosting, authentication, email delivery, payments, analytics, maps, calendars and notifications.

These providers may process personal information only where necessary to provide their services.

5. Data retention

We keep personal information only for as long as reasonably necessary for the purpose it was collected, or where we are required to retain it for legal, accounting or regulatory reasons.

When information is no longer needed, we aim to delete or anonymise it securely.

6. Security

We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

No online service can guarantee complete security, so users should also protect their own login details and passwords.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to the use of your personal information.

You may also have the right to withdraw consent, request a copy of your data or make a complaint to the relevant data protection authority.

For UK users, these rights may arise under the UK GDPR and Data Protection Act 2018.

8. Marketing communications

If you receive optional marketing emails from Shutriva, you can unsubscribe at any time.

We may still send essential account, booking, security or service messages where necessary.

9. International data transfers

Some Shutriva service providers may process information outside your country.

Where required, appropriate safeguards will be used to protect personal information when it is transferred internationally.

10. Changes to this policy

We may update this Privacy Policy as Shutriva develops or legal requirements change.

The latest version will always be published on this page with an updated effective date.